Shipping Policy

Free Shipping in the US for Orders Over $65: This offer will be automatically applied at checkout, no code needed.

Sustainable Packaging: We are committed to using eco-friendly packaging materials for all our shipments. Our packaging is designed to protect your candles during transit while minimizing its impact on the environment. 

Order Processing Time: Orders placed with nến will be processed within 1 business day of order placement. 

Shipping Time: We understand that receiving your order promptly is important to you. Our standard shipping time within the United States is 3-4 business days. Please note that this does not include the 1-day processing time. We work with reliable shipping partners to ensure the timely and secure delivery of your candles.

International Shipping: At this time, we only offer shipping within the United States. We hope to expand our shipping destinations in the future to introduce nến candles around the world.

Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the status and location of your package in real-time.

Should you have any questions or concerns regarding your order, please feel free to reach out to us at nencreation@gmail.com. We are here to assist you in any way we can.